Privacy Policy

In accordance with the General Data Protection Regulation and applicable national legislation, our privacy policy has been reviewed and updated.

This privacy policy applies to all personal data collected through the website www.iberolinhas.pt.

Before using the Website, Users should read this privacy policy carefully and decide freely whether they wish to provide their personal data to Ibero Linhas Transporte, Lda. Users warrant that they are of legal age and that the data they provide is true, accurate, complete and up to date, and they are responsible for any inaccuracies. Where the data provided belongs to a third party, Users warrant that they have informed that third party of the conditions set out in this document and have obtained their authorisation to provide their data to Ibero Linhas Transporte, Lda. for the purposes indicated.

Users may contact Ibero Linhas Transporte, Lda. regarding any matter relating to this privacy policy through the following contact points: Telephone – +351 213 895 500 (working days, 9:00 to 17:30) or the contacts section of the Ibero Linhas website.

Ibero Linhas Transportes, Lda., with registered office at Urbanização da Matinha, Rua 2, Edifício Verde, 2.º Esq., 1950-073 Lisbon, and email address geral@lisboa.iberolinhas.pt, ensures the integrity of, and full compliance with, its obligations under applicable national legislation and the General Data Protection Regulation (Regulation (EU) 2016/679), which has applied since 25 May 2018.

This statement is intended to inform Users of the Personal Data Protection Policy adopted by the website www.iberolinhas.pt. It applies whenever Users choose to complete any form on the Website in which personal data is collected.

Ibero Linhas Transportes, Lda. reserves the right to amend this Privacy Policy in line with legislative or self-regulatory requirements; Users are therefore advised to read it regularly.

The personal data collected, namely name, email address and telephone number (optional), provided with the User's free, voluntary and informed consent, will be used by Ibero Linhas Transportes, Lda. solely to present products and promotional offers by email or telephone. Users' rights to information, rectification, objection and erasure are guaranteed and may be exercised simply by submitting a written request to the general address indicated above. Following a request for erasure, the data will be deleted and will only be retained where there is a legal or contractual obligation to do so. This data will be kept and stored for the period provided for by law.

Ibero Linhas Transportes, Lda. will adopt the technical and organisational measures necessary to ensure the security of personal data and to prevent its alteration, loss or unauthorised access, taking into account the state of the art and in accordance with the provisions of the GDPR. However, Ibero Linhas Transportes, Lda. cannot guarantee that the Internet is entirely infallible and therefore cannot rule out a data breach resulting from fraudulent access by third parties.

Users are responsible for the accuracy of the data they provide.

Ibero Linhas Transportes, Lda. does not disclose Users' personal data to external entities or third parties.

Users may exercise their rights of access, erasure, rectification, objection and portability by writing to the general address indicated above, identifying themselves and specifying their request. To do so, they must provide a copy of their identity card or equivalent identification document, clearly marked “copy”.

Personal data of minors under the age of 18 may only be collected with the appropriate consent of their parents or guardians, and Ibero Linhas Transportes, Lda. will never use such data for purposes unsuitable for their age. Ibero Linhas Transportes, Lda. will allow parents or those with parental responsibility to exercise the rights of access, erasure, rectification, objection and portability in respect of their children's data.